Team ADRC
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According to The Consultation Requirements:
- At least one of the key ADR personnel must be a qualified lawyer (or a former practicing attorney)
- The ADR team must consist of Eight (8) or more individuals with relevant professional / gambling industry experience
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ADR adjudicators / mediators must have sufficient knowledge of:
- The provisions of LOK (and related downstream regulations)
- The policies and procedures of the CGA
- Administrative / civil law in Curaçao
- How gaming systems operate (e.g. bet mechanics, odds, lines, terms & conditions)
TEAM ADRC
Our Certified Experts
Our current team member consists of:
Lawyer 1 & 2
- Qualified licensed lawyer with ample experience in gaming / gambling law or regulatory compliance.
- Based in Curaçao, our lawyer has a great understanding of consumer / contract disputes and dispute resolution practice.
- Expertise and good judgment in mediation / arbitration processes.
- The lawyer has no ties (affiliate / marketing / financial) with gambling operators.
Compliance Officer
- Experience in gaming industry compliance, based in Curaçao.
- Knowledge of LOK, CGA rules, consumer dispute regulation.
- Skills in policy, investigations, process design.
- Good ethical standing, no conflicts of interest.
- Experience as a compliance officer.
- The Compliance Officer has no ties (affiliate / marketing / financial) with gambling operators.
5 ADR Officers
- Experience in gaming industry compliance, based in Curaçao.
- Knowledge of LOK, CGA rules, consumer dispute regulation.
- Skills in policy, investigations, process design.
- Good ethical standing, no conflicts of interest.
- Exceptional customer service experience in the gaming sector.
- The ADR Officer has no ties (affiliate / marketing / financial) with gambling operators.